FAQ

Is it free to join?

Yes. Registration is free and every new member receives free credits to start sending intent requests. Paid plans add more credits and higher visibility.

Who can join?

Companies involved in international trade: buyers and procurement teams, suppliers and export sales teams, and trade service providers such as freight forwarders, customs brokers, inspection agencies, insurers and trade finance firms.

What is an intent request?

It is a short, structured message that tells another member what you want to do, for example source a product, supply a market or offer a service. The other member chooses whether to accept. Only then can you message each other.

How does verification work?

There are three levels. L1 confirms your email. L2 requires a complete company profile and business documents. L3 is granted after our team reviews those documents.

What are credits?

Credits are used to send intent requests. If your request is declined, the credits are refunded. You can get more credits by upgrading your plan.

What is a Founding Member?

A limited number of members who reach L3 verification before launch receive a permanent Founding Member badge, higher placement in search results and a lifetime discount on paid plans.

Who can see the documents I share?

Verification documents are visible only to you and our review team. Files shared in the Trade Inbox are visible only to you and the member you are connected with.

Can I change my member type later?